We welcome collection of any of our items by arrangement, please call phoebe on to arrange.
We do not offer free storage, so please arrange collection within 14 days of purchase.
Storage is charged at £10 per day after 14 days, unless arrangements are made prior to purchase.
We offer a personal delivery service, with 2 men bringing the piece to the room of your choice. It’s a little more expensive (usually £75-£150 in the uk) but more appealing to those whom may not know which room they want the said piece.
We can also arrange shipping of all our items via post or courier larger items will be delivered by an independent, insured one man courier service (help will be needed to unload larger items, Unless arranged prior to delivery.)
Delivery by courier is usually within a week, but can take up to 3 weeks depending upon location etc. We can not specify delivery days or times with the courier, but we are happy to pass you their details to arrange convenient days etc. Our courier will contact you directly prior to delivery.
If you need to have delivery on a certain day or time, it may be beneficial to organise your own transport to fit in with your needs.
We don’t offer refunds on any item! Please read descriptions carefully.
Please understand that nearly all our items can date between 1700-2000’s, meaning they might have several areas that are worn and damaged. It is your responsibility to check the items condition before purchasing, to make sure you are happy with the overall condition.
We will always describe the condition as best as we can. If you are unsure, please contact us and we will be happy to assist you further. In the rare circumstance you may have an issue with the item, you can contact us and we will be more than happy to talk over the issues with you.
We sometimes can offer a credit note, which you can use on any other item in stock. But this is entirely left down to us as a company.